
Basic Life Support & Automated External Defibrillators
This course is for anyone who has an interest in, or requires training on how to use the device, and how to perform Basic Life Support. We also offer annual refresher courses. We provide professional CPR manikins which provide a realistic chest compression and ventilation experience, with real-time feedback on rate and depth of compressions.
Every delegate receives a face shield to ensure maximum infection prevention. We always aim to teach using the same model of AED that you have to ensure you are confident and competent in the safe use of your equipment.
More information about the course:

Cost, Course Length & Number of Delegates
Cost: from £550 for 12 delegates
Duration: 3 hours
Max. number of delegates: 12
Topics Covered
● Assessing a scene
● Casualty assessment
o Response, airway and breathing
● Assisting the ambulance service
● Cardiopulmonary resuscitation
o Adult & paediatric
● Artificial ventilation
● Using first aid equipment
● Unconsciousness
● Infection control
● Incident reporting & record keeping
● How to operate an AED safely
● Help setting up your live AED
Location
We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.
FAQ's
I have never done a first aid course before; will this be suitable for me?
Yes – this course is designed for people who have no prior knowledge of first aid and also acts as a great refresher.
How long is this course valid?
We recommend doing this course on an annual basis.
How long is the course?
2 hours. Can be delivered at any time including evenings and weekends (this attracts a surcharge). Annual refreshers are recommended.
Are there any assessments on this course? You are welcome to get as stuck in with the training as you like, there are no assessment requirements. Your employer may wish to ensure you have taken in the knowledge, so do not hesitate to ask any questions.
How old do I have to be to go on the course? Any age! Our trainers are all fully DBS checked to work with adults and children.
I am not physically able to get on and off the floor (or have another physical disability), can I still attend?
Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.
I have a learning disability; can I still attend? Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.
Do I need to bring anything with me on the day?
It is a good idea to wear comfortable clothing. Refreshments are not routinely provided by TrainEEAST when delivering in your own premises. You may wish to bring a pen and paper.
Where are courses held?
Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss.
Contact Information
For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.
TrainEEAST,
East of England Ambulance Service.
Hospital Lane,
Norwich,
Norfolk,
NR6 5NA
Tactical Medicine D13
This course is essential for any Police Officer who carries a firearm. The qualification is valid for 1 year. This course is only delivered to police services.
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Emergency First Aid at Work
This course is ideal for lower risk workplaces, or anyone who requires a comprehensive 1 day first aid course. This qualification is valid for 3 years and requires a half-day annual refresher.
We can provide your organisation with an on-site first aid needs assessment and tailor our teaching to focus on topics which are relevant to you. Our experienced tutors can create industry-specific scenarios which will reinforce learning and bring courses to life.
Awarding body: Future Qualifications (RQF)
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First Aid at Work
This course is for nominated first aiders in high-risk workplaces, or anyone who requires an in-depth, comprehensive first aid course. This qualification is valid for 3 years with half-day annual refresher courses strongly advised.
We can provide your organisation with an on-site first aid needs assessment and tailor our teaching to focus on topics which are relevant to you. Our experienced tutors can create industry-specific scenarios which will reinforce learning and bring courses to life.
Awarding body: Future Qualifications (RQF)
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First Aid at Work (Annual Refresher)
This course is strongly recommended by the HSE for candidates who hold a First Aid at Work certificate. This course will ensure you are up to date with any protocol changes and provide you with the opportunity to practice your skills.
Discounted rates can be applied when booking annual refresher courses in conjunction with FAW or FAW re-qualification courses.
We can provide your organisation with an on-site first aid needs assessment and tailor our teaching to focus on topics which are relevant to you. Our experienced tutors can create industry-specific scenarios which will reinforce learning and bring courses to life.
Awarding body: FutureQuals (RQF)
More information about the course:
First Aid at Work Requalification
This course is for nominated first aiders, who hold a valid First Aid at Work certificate and will qualify them for a further 3 years. Half-day annual refresher courses are strongly advised.
We can provide your organisation with an on-site first aid needs assessment and tailor our teaching to focus on topics which are relevant to you. Our experienced tutors can create industry-specific scenarios which will reinforce learning and bring courses to life.
Awarding body: FutureQuals (RQF)
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Fire Safety Level 2
We can tailor this course to meet the needs of your organisation. Our experienced tutors can create industry-specific scenarios which will reinforce learning and bring courses to life.
This course will teach you how to:
Understand basic fire safety and what to do in the event of an emergency
Understand the principles of fire risk control
Understand the basics of practical fire safety
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First Response Emergency Care (FREC) Level 3
This course is ideal for anyone who requires a comprehensive first response emergency care five-day first aid course. This qualification is valid for 3 years with an annual refresher course recommended.
Awarding body: QualSafe
GLH: 35
Credit value: 15
Qualification level: 3
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First Response Emergency Care (FREC) Level 4
This course is ideal for anyone who requires a comprehensive first response emergency care five-day first aid course. This qualification is valid for 3 years with an annual refresher course recommended. If the learner maintains a CPD portfolio, this qualification is valid indefinitely.
Awarding body: QualSafe
GLH: 39
Credit value: 18
Qualification level: 4
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Intermediate Life Support
Our aim is to train healthcare personnel in cardiopulmonary resuscitation, simple airway management and safe defibrillation, enabling them to manage patients in cardiac arrest until the arrival of an emergency response.
This course has been designed in accordance with Resuscitation Council UK guidelines and meets the requirements of NHS and private healthcare providers. Our experienced tutors can create healthcare area-specific scenarios which will reinforce learning and bring courses to life.
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Manual Handling of Patients and Loads
This course teaches safer moving and handling techniques when dealing with patients or loads.
We can tailor this course to meet the needs of your organisation, please contact us to discuss your specific requirements. Our experienced tutors can create healthcare area-specific scenarios which will reinforce learning and bring courses to life.
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Mental Health First Aid
Mental Health First Aid (MHFA) is a course which will teach you how to identify, understand and help someone who may be experiencing a mental health problem as well as skills to take care of your own wellbeing.
Our experienced tutors can create industry-specific scenarios which will reinforce learning and bring courses to life. You do not need any prior knowledge to join us on this course. You will be provided with an MHFA manual, workbook and a line managers’ resource book where required.
Our half-day courses help you to become mental health aware, the 1 day course allows you to become a mental health champion, and the 2 day course teaches you to become a Mental Health First Aider.
Awarding body: MHFA England
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Oxygen Training
This course is for hospice staff and professionals who are required to complete training as part of their job role. We provide all the equipment required to undertake the course and hand-outs are provided.
Our experienced tutors create industry-specific scenarios which will reinforce learning and bring courses to life.
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Paediatric First Aid
This 2 day course is designed to meet the Statutory Framework for the Early Years Foundation Stage (EYFS) and meets the requirements of Ofsted. It is suitable for Childminders, Nursery and School staff (dealing with Foundation Stage) and anybody who deals with children and wants a more in-depth course.
We can provide your organisation with an on-site first aid needs assessment and
bespoke our teaching to focus on topics which are relevant to you. Our experienced tutors can create industry-specific scenarios which will reinforce learning and bring courses to life.
Awarding body: FutureQuals
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Falls Assessment,
Treatment and Prevention
A 1-day course to help you understand why people fall and what level of care they need after a fall. We can also provide training in the use of falls equipment, such as the Raizer Chair or Mangar cushions.